IMPORTANT SAFETY ADVISORY GRACO STROLLERS & TRAVEL SYSTEMS - November 20, 2014
On November 20th, 2014, Graco Children’s Products Inc. issued a voluntary Safety Advisory in Canada in conjunction with Health Canada concerning certain Graco strollers and travel systems. Further information pertaining to the Advisory that is being issued in Canada can be found on the Healthy Canadians website at http://healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php.
Graco is providing this important safety advisory to inform you that the folding hinge on the sides of the stroller can pinch a child’s finger, posing a laceration or amputation hazard. The strollers and travel systems affected by this advisory are:
In the United States, Graco has received 11 reports of finger injuries including six reports of fingertip amputation, four reports of partial-fingertip amputation and one finger laceration. Neither Health Canada nor Elfe Juvenile Products has received any reports of consumer incidents or injuries in Canada related to the use of the affected products.
In Canada, approximately 202,066 of these strollers were sold between August 2000 and November 2014.
The model number and date of manufacture can be found on the box and on the frame of the stroller.
Consumers should contact Graco immediately for a free repair kit. Repair kits will be available at the beginning of December 2014. While waiting for a repair kit, caregivers should exercise extreme care when unfolding the stroller to be certain that the hinges are firmly locked before placing a child in the stroller. Caregivers are advised to immediately remove the child from a stroller that begins to fold to keep their fingers from the side hinge area.
Consumers can order their free repair kit by phone at: 1-800-667-8184 between 8h30 a.m. and 5h00 p.m. ET Monday through Friday.
Customers with questions or concerns can contact our customer service by email at: firstname.lastname@example.org or by phone at: 1-800-667-8184.
The installation of the repair kit is very straightforward and a clear leaflet is provided. Additional assistance can be found at by clicking here